HouseCalls: Bringing Providers to You

As a HealthTeam Advantage member, you can get one free in-home health assessment per year through the HouseCalls program. These personalized visits are completed by advanced practice clinicians and are intended to supplement — not replace — care from your primary care provider (PCP).

What happens during the visit?
Each visit is customized to your health needs. The clinician may do some of the following:

• Review your medical history and medications, perform a physical exam, do functional and pain assessments, and conduct screenings for cognitive function and depression.
• Educate you about preventive care, including vaccinations and screening recommendations.
• Test urine for glucose and protein, perform a hemoglobin A1c blood test, and provide you with a mail-in immunochemical fecal occult blood test (iFOBT) kit, if necessary.

For urgent issues, the clinician will notify your PCP during the visit. Urgent issues include, but are not limited to, uncontrolled hypertension, new or uncontrolled diabetes, wounds, or other injuries requiring immediate care.

What happens after the visit?
After the assessment, the clinician will provide you with a checklist of suggested topics to discuss with your PCP. HouseCalls also sends a letter and Plan of Care report to you, your PCP, and your health plan. The report covers what was completed and discussed during the visit. You and your PCP are encouraged to talk about any findings at an upcoming appointment.

What do other members have to say about HouseCalls?
Here are just a few recent testimonials from our members:

• “The visit was very helpful to me. It’s a perfect opportunity to ask questions and get answers.”
• “It’s great that a nurse practitioner comes to your home and goes over your medical history and any changes.”

• “I think (the clinician) may have saved my husband’s life! His BP was very high, and she called his doctor. On a scale of 1-10, we give her an 11!”